Outage in Optimizely
Increased error rate when updated Shared or Variation Code with long custom code solutions
Resolved MinorIncident Report
Summary AI Generated
Optimizely's Web Experimentation service experienced an issue where users were unable to update Shared Code or Variation Code when using long custom code solutions, affecting the Snippet Building component. The problem was caused by a validation limitation that prevented longer custom code from being applied to experiments and campaigns, which was addressed and resolved after 1.3 hours.
We are currently investigating an issue in Web Experimentation that is preventing some users from updating Shared Code or Variation Code with long custom code solutions.
Components affected
Optimizely Snippet BuildingNeed to monitor Optimizely outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
about 8 hours ago - at 03/03/2026 01:09PM
This incident has been resolved.
MONITORING
about 8 hours ago - at 03/03/2026 12:26PM
We have addressed a validation limitation that was preventing longer custom code solutions from being applied to experiments and campaigns.
INVESTIGATING
about 9 hours ago - at 03/03/2026 11:52AM
We are currently investigating an issue in Web Experimentation that is preventing some users from updating Shared Code or Variation Code with long custom code solutions.
Latest Optimizely outages
Asset Visibility Issues in CMP DAM - 25 days ago
Optimizely Graph - One of our EMEA production clusters have intermittent availability issues - 25 days ago
CMP: Task Creation And Accessibility Failure - about 1 month ago
Delayed delivery of some emails (affected domains: gmail.com and gmx.de) - about 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
