Outage in Optimizely
ODP EU region - Data Ingest service is partially degraded
Resolved MinorIncident Report
Summary AI Generated
A small subset of EU Optimizely Data Platform (ODP) accounts experienced data ingest lag affecting the Data Ingestion and Processing component. The issue was identified and partially mitigated before being fully resolved over approximately 5 hours. No user reports were provided regarding business impact.
For a small subset of EU ODP accounts, we are observing an ingest lag. We are investigating this and aiming to reduce said lag back to zero.
Components affected
Optimizely Data Ingestion and ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 06/30/2026 05:58PM
This incident has been resolved.
IDENTIFIED
17 days ago - at 06/30/2026 04:08PM
We have identified the issue, and put some changes in place to mitigate it - currently, ingest lag is minimal but still present.
INVESTIGATING
17 days ago - at 06/30/2026 01:05PM
For a small subset of EU ODP accounts, we are observing an ingest lag. We are investigating this and aiming to reduce said lag back to zero.
Latest Optimizely outages
Campaign user interface partially unavailable - about 3 hours ago
Delayed Data Processing in NA Region - 18 days ago
Data Processing Delays in NA - 25 days ago
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