Outage in Optimove

EU - Delay in real-time pop-up campaign execution

Resolved Minor
November 12, 2023 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Optimove Track & Trigger
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/12/2023 08:48PM

This incident has been resolved.

IDENTIFIED almost 2 years ago - at 11/12/2023 06:22PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 11/12/2023 05:03PM

We are currently investigating this issue.

Latest Optimove outages

Optimove Site - Target Groups - Long loading time for pages related to Target Groups - 1 day ago
Batch Update Process - Delay in Campaign execution - 19 days ago
Optimove Site - UI - Mission control and Campaign Builder pages not loading - 27 days ago
Optimove Site - Target Group - Target groups are not loading in the UI - about 1 month ago
Batch Update Process - EU | SFTP - File upload unavailable - about 1 month ago

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