Outage in Optimove

EU - Realtime Campaigns - Increased Error Rate

Resolved Major
December 21, 2023 - Started about 1 year ago - Lasted about 10 hours
Official incident page

Need to monitor Optimove outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Optimove, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue where 502 errors are returned when sending realtime events to Optimove resulting in delayed or non delivery of realtime campaigns for EU customers.
Components affected
Optimove Track & Trigger
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/22/2023 07:42AM

This incident has been resolved.

MONITORING about 1 year ago - at 12/21/2023 10:45PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 12/21/2023 10:00PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 12/21/2023 09:46PM

We are currently investigating an issue where 502 errors are returned when sending realtime events to Optimove resulting in delayed or non delivery of realtime campaigns for EU customers.

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime