Outage in Optimove

EU - Elevated API Errors

Resolved Minor
January 16, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We're experiencing an elevated level of API errors and are currently looking into the issue.
Components affected
Optimove API Optimove Core App Optimove Daily process
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 01/16/2024 11:23AM

This incident has been resolved.

MONITORING about 1 year ago - at 01/16/2024 10:36AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 01/16/2024 09:41AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 01/16/2024 09:29AM

We're experiencing an elevated level of API errors and are currently looking into the issue.

Latest Optimove outages

US - Batch Update Process And Real Time - Delay in Campaign execution - 3 days ago
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Optimove Site Notifications - Batch process update notifications not delivered - 9 days ago
EU | Batch Update Process - Delay in Campaign execution - about 2 months ago
Elevated API Errors - Attribute updates via API calls - Update Customer Attributes - about 2 months ago

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