Outage in Optimove

Meta - Facebook - Failure in Campaign execution

Resolved Major
February 15, 2024 - Started about 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

We are investigating elevated errors identified in our Facebook Custom Audience integration, and some campaigns fail to execute. This seems to be related to authentication issues - we are investigating further.
Components affected
Optimove Facebook
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/15/2024 01:51PM

This incident has been resolved.

MONITORING about 1 year ago - at 02/15/2024 12:02PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 02/15/2024 10:29AM

We are investigating elevated errors identified in our Facebook Custom Audience integration, some campaigns fail to execute.
This seems to be related to authentication issues - we are investigating further.

INVESTIGATING about 1 year ago - at 02/15/2024 10:28AM

We are investigating elevated errors identified in our Facebook Custom Audience integration, and some campaigns fail to execute.
This seems to be related to authentication issues - we are investigating further.

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