Outage in Optimove

Elevated API Errors

Resolved Major
February 15, 2024 - Started 11 months ago - Lasted 6 days
Official incident page

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Outage Details

We're experiencing an elevated level of API errors and are currently looking into the issue.
Components affected
Optimove API
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 02/21/2024 01:24PM

This incident has been resolved.

MONITORING 11 months ago - at 02/15/2024 07:14PM

We were able to identify the issue, and we're currently monitoring the situation.

IDENTIFIED 11 months ago - at 02/15/2024 05:47PM

It seems that we are still seeing degraded performance
Our engineering teams are working on a fix

MONITORING 11 months ago - at 02/15/2024 05:36PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 11 months ago - at 02/15/2024 05:24PM

We're still investigating this ongoing issue with our API.

INVESTIGATING 11 months ago - at 02/15/2024 04:52PM

We're experiencing an elevated level of API errors and are currently looking into the issue.

Latest Optimove outages

EU | Batch Update Process - Delay in Campaign execution - 11 days ago
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Optimove Internal Channels - Metrics Availability - about 1 month ago
EU - Batch Update Process - Delay in Campaign execution - about 1 month ago
Optimove Site - UI - Sign Out of the site after Export from Customer explorer - 2 months ago

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