Outage in Optimove

Some accounts are experiencing difficulties with Google Customer Match functionality.

Resolved Minor
May 03, 2024 - Started over 1 year ago - Lasted 5 days
Official incident page

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Outage Details

We have received reports of Google Customer Match functionality issues impacting a subset of accounts. Our technical teams are actively investigating the root cause of the problem to identify and implement a resolution as quickly as possible.
Components affected
Optimove Google
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/08/2024 01:21PM

This incident has been resolved.

MONITORING over 1 year ago - at 05/08/2024 06:53AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 05/05/2024 06:21AM

The issue has been identified and a fix is being implemented.

MONITORING over 1 year ago - at 05/04/2024 05:54PM

Services are operational and we are monitoring the error rates

IDENTIFIED over 1 year ago - at 05/04/2024 05:53PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 05/03/2024 10:38PM

We have received reports of Google Customer Match functionality issues impacting a subset of accounts. Our technical teams are actively investigating the root cause of the problem to identify and implement a resolution as quickly as possible.

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