Outage in Optimove

EU - Track and Trigger - Processing Delays - Delay in Trigger Events

Resolved Minor
May 21, 2024 - Started 9 months ago - Lasted 6 days
Official incident page

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Outage Details

Our Track and trigger processing infrastructure is running behind, which caused trigger times to be delayed by up to 24 hours.
Components affected
Optimove Track & Trigger
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 05/27/2024 08:15AM

This incident has been resolved.

MONITORING 9 months ago - at 05/26/2024 03:21PM

Our Track and Trigger Optimail processing is still running behind; this incident is resolved, delay durations are dropping significantly, and triggers are clearing from the queue.

MONITORING 9 months ago - at 05/26/2024 03:15PM

Our Track and trigger processing infrastructure was running behind, which caused trigger times to be delayed by up to 24 hours.

This incident is resolved, and we are monitoring the results. Events are triggering in the expected time frames.

IDENTIFIED 9 months ago - at 05/26/2024 03:13PM

Our Track and trigger processing infrastructure is running behind, which caused trigger times to be delayed by up to 24 hours.

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