Outage in Optimove

EU - Batch Update Process - Delay in Campaign execution

Resolved Minor
November 26, 2024 - Started 26 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are investigating elevated errors identified in our processing of the Batch Update Process leading to delays in campaign execution for some tenants.
Components affected
Optimove Daily process
Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 11/26/2024 06:45AM

This incident has been resolved.

IDENTIFIED 26 days ago - at 11/26/2024 03:50AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 26 days ago - at 11/26/2024 02:14AM

We are investigating elevated errors identified in our processing of the Batch Update Process leading to delays in campaign execution for some tenants.

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