Outage in Optimove

Elevated API Errors - Attribute updates via API calls - Update Customer Attributes

Resolved Minor
December 10, 2024 - Started 11 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We're experiencing an elevated level of API errors for the specific end point "Update Customer Attributes" and are looking into the issue. "This attribute cannot be updated via this API. Use the next batch process..."
Components affected
Optimove API Optimove API
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 12/10/2024 03:56PM

This incident has been resolved.

IDENTIFIED 11 days ago - at 12/10/2024 01:48PM

We're experiencing an elevated level of API errors for the specific end point "Update Customer Attributes" and are looking into the issue.

"This attribute cannot be updated via this API. Use the next batch process..."

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