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Outage in Optimove

US - Specifical channels - Google, Facebook, Braze - Delay in Campaign execution

Resolved Minor
February 10, 2025 - Started about 1 year ago - Lasted about 21 hours
Official incident page

Incident Report

We are investigating elevated errors in execution for a limited set of channels. Specifically, we are facing an issue with Facebook, Google, Braze, TikTok, AirShip, Snapchat

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/11/2025 09:57AM

This incident has been resolved.

MONITORING about 1 year ago - at 02/10/2025 05:58PM

We have resolved the issue, and it is presently under observation.

IDENTIFIED about 1 year ago - at 02/10/2025 04:57PM

The issue has been identified, and our team is actively working to implement a solution.

INVESTIGATING about 1 year ago - at 02/10/2025 01:36PM

We are investigating elevated errors in execution for a limited set of channels. Specifically, we are facing an issue with Facebook, Google, Braze, TikTok, AirShip, Snapchat

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