Outage in Optimove
Delayed tracking of web and app activity, along with some experience issues related to the batch update process.
Resolved Minor
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Outage Details
We are investigating elevated issues with our web and app tracking activity, as well as some batch update processes.
Please note that some tenants will experience delays in scheduled campaign execution due to the batch process.
Components affected
Optimove Daily process Optimove Daily process Optimove Track & Trigger Optimove Track & TriggerLatest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 03/04/2025 10:34PM
This incident has been resolved.
MONITORING
2 months ago - at 03/04/2025 06:27PM
We have identified the issue, implemented a fix, and are continuing to monitor the situation.
INVESTIGATING
2 months ago - at 03/04/2025 06:16PM
We are investigating elevated issues with our web and app tracking activity, as well as some batch update processes.
Please note that some tenants will experience delays in scheduled campaign execution due to the batch process.
Latest Optimove outages
Elevated errors experienced for campaign execution. - about 1 month ago
US - Batch Update Process Delays - about 2 months ago
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