Outage in Optimove

Delayed tracking of web and app activity, along with some experience issues related to the batch update process.

Resolved Minor
March 04, 2025 - Started 8 days ago - Lasted about 5 hours
Official incident page

Need to monitor Optimove outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Optimove, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating elevated issues with our web and app tracking activity, as well as some batch update processes. Please note that some tenants will experience delays in scheduled campaign execution due to the batch process.
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 03/04/2025 10:34PM

This incident has been resolved.

MONITORING 8 days ago - at 03/04/2025 06:27PM

We have identified the issue, implemented a fix, and are continuing to monitor the situation.

INVESTIGATING 8 days ago - at 03/04/2025 06:16PM

We are investigating elevated issues with our web and app tracking activity, as well as some batch update processes.
Please note that some tenants will experience delays in scheduled campaign execution due to the batch process.

Be the first to know when Optimove and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3845 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook