Outage in Optimove

Some instances of Run Anyway Campaigns does not run on schedule.

Resolved Minor
March 10, 2025 - Started about 1 month ago - Lasted 3 days
Official incident page

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Outage Details

We are investigating instances where some Run Anyway campaigns have remained scheduled and require manual intervention. We appreciate your patience and understanding as we work to resolve this matter.
Components affected
Optimove Optimail
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/13/2025 12:14PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/12/2025 09:08AM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 03/11/2025 05:10PM

We have identified the root cause of the issue and have implemented an interim solution to minimize its impact. Our team is actively working on a permanent resolution, and we will provide further updates as progress continues. Thank you for your patience and understanding.

INVESTIGATING about 1 month ago - at 03/10/2025 07:41PM

We are investigating instances where some Run Anyway campaigns have remained scheduled and require manual intervention. We appreciate your patience and understanding as we work to resolve this matter.

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