Outage in Optimove

Optimove Site - Mission control - Future Run Anyway Campaigns in 'Running' status

Resolved Minor
March 12, 2025 - Started about 5 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating an issue affecting the Optimove site and UI. Future Run Anyway Campaigns in 'Running' status. This incident is limited to UI and site functionality Batch process, Campaign execution, and API access is fully functional
Components affected
Optimove Core App Optimove Core App
Latest Updates ( sorted recent to last )
RESOLVED about 2 hours ago - at 03/12/2025 01:10PM

This incident has been resolved.

MONITORING about 4 hours ago - at 03/12/2025 10:58AM

A fix has been implemented, and the status of "Run Anyway" Campaigns are back to the expected "Scheduled" state.
We are monitoring the results

INVESTIGATING about 5 hours ago - at 03/12/2025 10:43AM

We are investigating an issue affecting the Optimove site and UI. Future Run Anyway Campaigns in 'Running' status. This incident is limited to UI and site functionality

Batch process, Campaign execution, and API access is fully functional

Latest Optimove outages

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Delayed tracking of web and app activity, along with some experience issues related to the batch update process. - 8 days ago
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