Outage in Optimove
Elevated errors experienced for campaign execution.
Resolved Minor
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Outage Details
We are currently examining the elevated errors in campaign execution across multiple accounts and are investigating the issues being experienced.
Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 04/02/2025 09:43PM
The issue has been successfully resolved.
However, we were unable to execute the campaign today for certain tenants who do not have the Force Run option enabled, and the scheduled time for the campaign has now passed. Should you wish to proceed with the campaign, please do not hesitate to initiate it at your convenience.
MONITORING
2 months ago - at 04/02/2025 09:34PM
We are continuing to monitor for any further issues.
MONITORING
2 months ago - at 04/02/2025 09:01PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
2 months ago - at 04/02/2025 08:49PM
We have identified the issue impacting a specific subset of accounts and are presently engaged in recovery efforts.
INVESTIGATING
2 months ago - at 04/02/2025 08:36PM
We are currently examining the elevated errors in campaign execution across multiple accounts and are investigating the issues being experienced.
Latest Optimove outages
EU - Delay in Campaign execution - 20 days ago
EU - Batch Update Process - Delay In Data Import Leading To Delays In Campaign execution - 20 days ago
EU - Batch Update Process - Delay in Campaign execution - 27 days ago
US | Batch Update Process - Delay in Campaign execution - 29 days ago
US - Batch Update Process Delays - 2 months ago
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