Outage in Optimove
Optimail Campaign Delivery Delays
Resolved MinorIncident Report
Some customers sending Optimail marketing campaigns may have experienced delays.
Campaigns are sending now, and we’re continuing to monitor progress.
Components affected
Optimove SendGrid API Optimove SendGrid Email Activity Optimove SendGrid API v3 Optimove SendGrid API v2 Optimove SendGrid SMTP Optimove SendGrid Marketing CampaignsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/16/2025 05:17PM
Our engineering team has confirmed that the issue affecting Optimail campaign sending has been fully resolved. All services are now operating normally, and campaign deliveries have returned to expected performance levels.
MONITORING
6 months ago - at 10/16/2025 04:59PM
Our engineering team identified the root cause of the issue affecting Optimail campaign sending and implemented a fix. Affected campaigns are now being delivered, and we should no longer be experiencing delays. We will continue to monitor system performance.
INVESTIGATING
6 months ago - at 10/16/2025 04:49PM
Some customers sending Optimail marketing campaigns may have experienced delays.
Campaigns are sending now, and we’re continuing to monitor progress.
Latest Optimove outages
Optimove Site - Target Group Size Display Unavailable - 28 days ago
Batch Update Process - Delay in campaign execution - about 1 month ago
EU - Batch Update Process - Delay in Campaign execution - about 1 month ago
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