Outage in Optimove

Optimail Campaign Delivery Delays

Resolved Minor
October 16, 2025 - Started 2 days ago - Lasted about 1 hour
Official incident page

Incident Report

Some customers sending Optimail marketing campaigns may have experienced delays. Campaigns are sending now, and we’re continuing to monitor progress.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/16/2025 05:17PM

Our engineering team has confirmed that the issue affecting Optimail campaign sending has been fully resolved. All services are now operating normally, and campaign deliveries have returned to expected performance levels.

MONITORING 2 days ago - at 10/16/2025 04:59PM

Our engineering team identified the root cause of the issue affecting Optimail campaign sending and implemented a fix. Affected campaigns are now being delivered, and we should no longer be experiencing delays. We will continue to monitor system performance.

INVESTIGATING 2 days ago - at 10/16/2025 04:49PM

Some customers sending Optimail marketing campaigns may have experienced delays.
Campaigns are sending now, and we’re continuing to monitor progress.

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