Outage in Optum
New Incident: Clearance Estimator is experiencing a processing issue
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
Microsoft has resolved its connectivity issues.
Action Required: None, Estimator is now accessible.
Previous message:
Clearance Support has been notified that Microsoft is experiencing connectivity issues in their South Central US region, starting at approximately 2:00 p.m. ET. Due to this, you will be unable to access Estimator until Microsoft is able to correct the issue. This will result in a message stating: ERROR: System was unable to connect to Bill Estimate Interface. Please contact your system administrator.
Action Required: None – please be aware of the issue above. We will send out a resolved notice once Microsoft corrects this issue.
Clearance Support has been notified that Microsoft is experiencing connectivity issues in their South Central US region, starting at approximately 2:00 p.m. ET. Due to this, you will be unable to access Estimator until Microsoft is able to correct the issue. This will result in a message stating: ERROR: System was unable to connect to Bill Estimate Interface. Please contact your system administrator.
Action Required: None – please be aware of the issue above. We will send out a resolved notice once Microsoft corrects this issue.
REF 15698968
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