Outage in Optum
Rhode Island Medicaid Transactions Suspended
MinorOfficial incident page
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Outage Details
Components affected
Optum Claims Status API Optum Professional Claims API Optum Claims Responses and Reports API Optum Eligibility API Optum Institutional Claims APILatest Updates ( sorted recent to last )
Out of an abudance of caution Optum's Medical Network clearinghouse has suspended all transactions to Rhode Island Medicaid. Please see Governor McKee Issues Update on Cybersecurity Breach of RI Bridges System | Governor's Office, State of Rhode Island for additional information. Please see the impacted payer IDs below.
Optum is actively monitoring the situation and will work to restore processing for this payer as soon as possible.
Claims and ERA Payer IDs:
Payer ID: SKRI0
Professional CPID: 7421, 2405
Institutional CPID: 3647, 6075
iEDI Payer ID: RIMCD, 12K74, SKRI0
Real Time Payer IDs:
IMN and RPA Payer ID: SKRI0
Legacy CHC Payer ID: 12K74
Action Required:
• Please be aware of the changes above and make any necessary changes in your system.
REF 15634972
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