Outage in Optum

Resolved: DENTAL-NETWORK : Users cannot process the Dental claims

Resolved Major
October 07, 2025 - Started 2 days ago - Lasted about 1 hour
Official incident page

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Outage Details

10/07/2025 : 05:02 PM ET We are aware of a potential issue occurring within DENTAL-NETWORK, unable to deploy changes to prod because of changes made with DOJO. We will provide updates as more information becomes available. INC45868056
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/07/2025 10:21PM

The issue affecting batch processing of dental claims has been resolved. Thank you for your patience as we worked to fix it.

INVESTIGATING 2 days ago - at 10/07/2025 09:05PM

10/07/2025 : 05:02 PM ET

We are aware of a potential issue occurring within DENTAL-NETWORK, unable to deploy changes to prod because of changes made with DOJO. We will provide updates as more information becomes available.

INC45868056

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