Outage in Optum
resolved: Clinical Exchange : Customers reporting that they are unable to access the application.
Resolved MajorIncident Report
09/15/2025 - 09:12:00 AM EST
There is currently intermittent access issues with the Clinical Exchange and Clinical Exchange SST applications.
INC#45398327
Components affected
Optum Clinical Exchange Channel Partners including ePrescribe and Orders & ResultsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/15/2025 01:57PM
The access issue has been resolved as of 8:10 AM CT. Both Clinical Exchange and Clinical Exchange SST are now available.
INVESTIGATING
7 months ago - at 09/15/2025 01:12PM
09/15/2025 - 09:12:00 AM EST
There is currently intermittent access issues with the Clinical Exchange and Clinical Exchange SST applications.
INC#45398327
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