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Outage in Oracle Aconex

KSA1 - Loss of mail service

Resolved Major
September 30, 2025 - Started 7 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/01/2025 05:30AM

The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

MONITORING 7 months ago - at 10/01/2025 02:58AM

Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved.

INVESTIGATING 7 months ago - at 10/01/2025 02:24AM

We are continuing to investigate this issue. We apologize for any inconvenience caused and thank you for your continued patience.

INVESTIGATING 7 months ago - at 10/01/2025 01:09AM

We are currently investigating this issue.

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