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Outage in Oracle Aconex

AU2 - Service issue impacting Email

Resolved Major
March 04, 2026 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified an issue that may result in intermittent service interruption. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The Mail service is used for project-related communication and correspondence.
Components affected
Oracle Aconex Mail

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/05/2026 02:58AM

The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

MONITORING about 1 month ago - at 03/05/2026 02:29AM

Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.

The Mail service is used for project-related communication and correspondence.

INVESTIGATING about 1 month ago - at 03/05/2026 02:09AM

Our engineers are continuing to work toward resolving the issue that may be impacting your user experience. We are committed to resolving this issue as quickly as possible. The next update will be in 60 minutes.

The Mail service is used for project-related communication and correspondence.

INVESTIGATING about 1 month ago - at 03/05/2026 01:13AM

We have identified an issue that may result in intermittent service interruption. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

The Mail service is used for project-related communication and correspondence.

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