Outage in Orderful

Orderful AS2 Inbound Degraded Performance

Resolved Minor
February 15, 2024 - Started about 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

The issue has been identified and a fix is being implemented.
Components affected
Orderful API Orderful Trading Partner Delivery Services Orderful UI
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/15/2024 05:49PM

Issue was caused by edge case causing memory leak. A fix resolved issue within the hour and will mitigate this exact issue going forward. We will pursue a longer-term solution to root out similar potential cases.

IDENTIFIED about 1 year ago - at 02/15/2024 03:25PM

The issue has been identified and a fix is being implemented.

Latest Orderful outages

Transaction Processing Unavailable - 20 days ago
FTP Ingestion Delays - about 2 months ago
Orderful UI Unable to log in - 7 months ago
Acknowledgement (997) processing is delayed - 8 months ago
Transaction processing has been degraded. We have investigated and found the cause. A fix is being implemented - about 1 year ago

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