Outage in Orderful
Acknowledgement (997) processing is delayed
Resolved MinorIncident Report
We experienced an issue with delivering functional acknowledgements and temporarily paused processing out of an abundance of caution. It's been resumed and we have scaled up infrastructure to catch up. Acknowledgements will be processed in order and max delay should be on the order of 40-60 minutes.
All other transaction processing such as validation and delivery is unaffected.
Components affected
Orderful APINeed to monitor Orderful outages?
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 09/12/2024 06:06PM
All acknowledgements have been processed and new ones are being done in real time.
MONITORING
over 1 year ago - at 09/12/2024 05:51PM
We experienced an issue with delivering functional acknowledgements and temporarily paused processing out of an abundance of caution. It's been resumed and we have scaled up infrastructure to catch up. Acknowledgements will be processed in order and max delay should be on the order of 40-60 minutes.
All other transaction processing such as validation and delivery is unaffected.
Latest Orderful outages
Transaction Processing, UI Access, and API Instability - about 1 month ago
Transaction Processing Degradation - 5 months ago
Transaction Processing Unavailable - 9 months ago
FTP Ingestion Delays - 10 months ago
Orderful UI Unable to log in - about 1 year ago
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