Outage in Orderful

Transaction Processing Unavailable

Resolved Major
April 12, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We have been alerted to a current processing issue. The cause is related, we're investigating solutions. ETA to follow
Components affected
Orderful API
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 04/12/2025 10:17AM

All unprocessed transactions completed. An hour of monitoring showed normal operating metrics. Numerous spot checks and tests show healthy processing. This incident is being closed as resolved. Full RCA to be available on-demand within a couple day.

MONITORING about 2 months ago - at 04/12/2025 09:15AM

A fix has been implemented and appears to have resumed all processing. We are investigating and will confirm full operation. Meanwhile any unprocessed transactions are being re-processed

IDENTIFIED about 2 months ago - at 04/12/2025 09:00AM

We have been alerted to a current processing issue. The cause is related, we're investigating solutions. ETA to follow

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