Outage in Ordergroove
Subscription creation delayed
Resolved MinorIncident Report
We are currently investigating a delay with sending subscription data into Ordergroove for some of our Shopify stores. We will provide another update within the next 1 hour.
Components affected
Ordergroove Shopify - Subscription Creation & WebhooksNeed to monitor Ordergroove outages?
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 03/11/2026 07:00PM
The bulk of the delayed subscriptions have been identified and are queued up for delivery. We will provide additional details as they become available.
IDENTIFIED
2 days ago - at 03/11/2026 02:30PM
We are continuing to work on delayed events and will provide another update once all the events have gone through.
IDENTIFIED
2 days ago - at 03/11/2026 12:43PM
We have resumed normal operation of sending real-time subscription events into Ordergroove and are now working on delayed events. Another update will be provided within 1 hour.
INVESTIGATING
2 days ago - at 03/11/2026 11:25AM
We are currently investigating a delay with sending subscription data into Ordergroove for some of our Shopify stores. We will provide another update within the next 1 hour.
Latest Ordergroove outages
We are experiencing a performance degradation in the API response times - about 2 months ago
Shopify Order Placement - 3 months ago
Partial Outage: SFTP Report Generation Delays - 3 months ago
Products showing as out of stock in Ordergroove - 4 months ago
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