Outage in OrderlyMeds
Intermittent outages
Resolved MajorIncident Report
We are currently experiencing intermittent outages in medchat, the patient portal, and API due to an upstream outage with our hosting provider. We are expecting partial outages to continue until the upstream issue is resolved.
https://status.heroku.com/incidents/2822
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 06/11/2025 12:08AM
This incident has been resolved.
MONITORING
8 months ago - at 06/10/2025 05:23PM
This issue is continuing upstream with our service provider. We will continue monitoring and waiting for a resolution.
INVESTIGATING
8 months ago - at 06/10/2025 02:19PM
We are currently experiencing intermittent outages in medchat, the patient portal, and API due to an upstream outage with our hosting provider. We are expecting partial outages to continue until the upstream issue is resolved.
https://status.heroku.com/incidents/2822
Latest OrderlyMeds outages
Payment Processing Issue Resolved - about 1 month ago
DNS outage - 3 months ago
Major outages with patient portal and medical chat - 4 months ago
Notification delays - 8 months ago
Login issues - 8 months ago
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