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Outage in OrderlyMeds

Issues accessing patient portal

Resolved Minor
June 10, 2025 - Started 10 months ago - Lasted about 5 hours
Official incident page

Incident Report

One of our upstream providers is experiencing a service issue that may result in intermittent issues accessing the Patient Portal and MedChat. We're actively monitoring the situation and working with our upstream provider to identify and fix the source of the service interruption.

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RESOLVED 10 months ago - at 06/10/2025 01:35PM

One of our upstream providers is experiencing a service issue that may result in intermittent issues accessing the Patient Portal and MedChat.

We're actively monitoring the situation and working with our upstream provider to identify and fix the source of the service interruption.

Latest OrderlyMeds outages

Issues accessing patient portal - about 1 month ago
DNS outage - 5 months ago
Notification delays - 10 months ago

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