Outage in OrderlyMeds

Issues accessing patient portal

Resolved Minor

June 10, 2025 - Started 8 months ago - Lasted about 5 hours
Official incident page

Incident Report

One of our upstream providers is experiencing a service issue that may result in intermittent issues accessing the Patient Portal and MedChat. We're actively monitoring the situation and working with our upstream provider to identify and fix the source of the service interruption.

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 06/10/2025 01:35PM

One of our upstream providers is experiencing a service issue that may result in intermittent issues accessing the Patient Portal and MedChat.

We're actively monitoring the situation and working with our upstream provider to identify and fix the source of the service interruption.

Latest OrderlyMeds outages

Payment Processing Issue Resolved - about 1 month ago

DNS outage - 3 months ago

Major outages with patient portal and medical chat - 4 months ago

Notification delays - 8 months ago

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