Outage in Orum
Analytics Dashboards not loading
Resolved MajorIncident Report
At approximately 11:57 am PT, our team noticed that analytics queries on the page do not complete and have an spinning loading wheel that does not resolve. We are currently investigating what is causing this issue. We will update you as soon as possible when we have more information and we apologize for this disruption.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 10/27/2025 08:32PM
We've confirmed that the issue was coming from our 3p provider for the dashboard analytics. This issue has been resolved by them and Analytics has been fully functional since our last update, so we are marking this incident as resolved.
MONITORING
4 months ago - at 10/27/2025 07:41PM
System has recovered, Analytics is currently functional, we do not yet have a clear root cause of the issue, but we suspect it's due to a 3p issue. We are continuing to monitor this incident.
INVESTIGATING
4 months ago - at 10/27/2025 07:23PM
At approximately 11:57 am PT, our team noticed that analytics queries on the page do not complete and have an spinning loading wheel that does not resolve. We are currently investigating what is causing this issue. We will update you as soon as possible when we have more information and we apologize for this disruption.
Latest Orum outages
Inbound Call Notifications - 3 days ago
Analytics Page - 10 days ago
Degraded Dialing Experience - 15 days ago
Intermittent Dialing Disruption - about 1 month ago
Analytics Not Loading All Queries - about 1 month ago
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