Outage in Orum
Salesfloor Communication Issues
Resolved MajorIncident Report
Hello,
We have been receiving reports of unexpected behavior taking place in the SalesFloor. This appears to have been taking place throughout the morning. Symptoms were a bit mixed, but primarily had to do with users not being able to see and hear one another in certain circumstances.
Our engineering is aware and are actively working to deploy a remedial change to address the symptoms. We expect the process to be completed by approximately 745a PT and will update you as soon as the action has finished. We apologize for the disruption. Thank you.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 11/25/2025 08:06PM
This incident has been resolved.
MONITORING
about 2 months ago - at 11/25/2025 03:42PM
Hello,
At 739a PT, our engineering team completed the needed changes and we have observed SalesFloor working as expected.
Users are advised to leave their room, do a refresh of the webpage, then continue to use SalesFloor as usual.
Please let us know if you have any challenges and we will be more than happy to assist. Our apologies once again for this disruption.
Thank you!
IDENTIFIED
about 2 months ago - at 11/25/2025 03:30PM
Hello,
We have been receiving reports of unexpected behavior taking place in the SalesFloor. This appears to have been taking place throughout the morning. Symptoms were a bit mixed, but primarily had to do with users not being able to see and hear one another in certain circumstances.
Our engineering is aware and are actively working to deploy a remedial change to address the symptoms. We expect the process to be completed by approximately 745a PT and will update you as soon as the action has finished. We apologize for the disruption. Thank you.
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