Outage in Otava

Indianapolis (IN1) and Las Vegas (NV1) OTAVA® DRaaS powered by Veeam (OCC) Veeam Service Provider Console (VSPC) Service Degraded - 2/19/25

Resolved Minor
February 19, 2025 - Started 2 months ago - Lasted about 1 month
Official incident page

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Outage Details

OTAVA® and vendor engineers are investigating an issue with IN1 and LV VSPC. Clients may not be able to access the VSPC to manage or review backup jobs or services. However, jobs will continue to run normally, as they do not rely on the VSPC to run.
Components affected
Otava DRaaS powered by Veeam (OCC) Otava DRaaS powered by Veeam (OCC)
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/24/2025 03:11PM

This incident has been resolved.

MONITORING 2 months ago - at 02/20/2025 03:30PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 months ago - at 02/19/2025 07:07PM

OTAVA® and vendor engineers are investigating an issue with IN1 and LV VSPC. Clients may not be able to access the VSPC to manage or review backup jobs or services. However, jobs will continue to run normally, as they do not rely on the VSPC to run.

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