Outage in Otava

Austin (AU1) – Internet Instability – 1/2/26

Resolved Minor

January 02, 2026 - Started about 1 month ago - Lasted about 1 month
Official incident page

Incident Report

Service Impacting: Yes. One of the internet circuits in the Austin (AU1) data center is currently experiencing instability. Description: OTAVA® Network Engineering is actively investigating intermittent connectivity issues related to one of the internet circuits in the Austin facility. Traffic has shifted to redundant paths where possible, and updates will be provided as the investigation progresses. If you have any questions or need immediate assistance, please contact OTAVA Support by logging in to https://support.otava.com or calling 877-740-5028 (Option 3).

Components affected

Otava Internet Backbone

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 02/12/2026 09:24PM

Otava Engineers have restored functionality and all services are back online.

IDENTIFIED about 1 month ago - at 01/02/2026 09:07PM

Service Impacting: Yes. One of the internet circuits in the Austin (AU1) data center is currently experiencing instability.

Description: OTAVA® Network Engineering is actively investigating intermittent connectivity issues related to one of the internet circuits in the Austin facility. Traffic has shifted to redundant paths where possible, and updates will be provided as the investigation progresses.

If you have any questions or need immediate assistance, please contact OTAVA Support by logging in to https://support.otava.com or calling 877-740-5028 (Option 3).

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