Mid-Michigan (MM1) OTAVA® DRaaS powered by Veeam (OCC) Service Disruption - 7/13/2026

This incident has been resolved.

We are continuing to monitor for any further issues.

The majority of DRaaS-powered by Veeam (OCC) jobs in the Mid-Michigan (MM1) data center are now completing successfully. A small number of jobs continue to experience failures. OTAVA engineers are working closely with the vendor to investigate these remaining issues and restore full service.

Additional updates will be provided as more information becomes available.

OTAVA engineers are investigating an issue impacting DRaaS powered by Veeam (OCC) services in the Mid-Michigan (MM1) data center. Cloud Connect jobs are currently failing, and a Severity 1 case has been opened with the vendor for further investigation.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Service Impacting: Yes

Description:
OTAVA engineers are investigating an issue impacting DRaaS powered by Veeam (OCC) services in the Mid-Michigan (MM1) data center. The affected servers are being rebooted as part of the recovery efforts.

Additional updates will be provided as more information becomes available.

If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.