Outage in Otava
Indianapolis (IN1) Management Connectivity Issues on GEN3 DRaaS powered by Veeam - 7/26/2026
Resolved MajorIncident Report
Service Impacting: Yes, jobs targeting IN1 GEN3 DRaaS.
Description: We are currently investigating a management connectivity issue affecting IN1 GEN3 DRaaS, which has become unresponsive to management access.
At this time, our team is assessing the cause of the issue and working to restore connectivity as quickly as possible. We will provide additional updates as more information becomes available.
We apologize for any inconvenience and appreciate your patience while we work to resolve this issue.
If you have any questions or concerns regarding this incident, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
Components affected
Otava OTAVA Cloud BackupTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 07/28/2026 01:12PM
This incident has been resolved.
MONITORING
10 days ago - at 07/28/2026 04:44AM
We are continuing to monitor for any further issues.
MONITORING
11 days ago - at 07/26/2026 01:11PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
11 days ago - at 07/26/2026 10:13AM
We are continuing to work on a fix for this issue.
IDENTIFIED
11 days ago - at 07/26/2026 10:12AM
We are continuing to work on a fix for this issue.
IDENTIFIED
11 days ago - at 07/26/2026 09:54AM
Service Impacting: Yes, jobs targeting IN1 GEN3 DRaaS.
Description: We are currently investigating a management connectivity issue affecting IN1 GEN3 DRaaS, which has become unresponsive to management access.
At this time, our team is assessing the cause of the issue and working to restore connectivity as quickly as possible. We will provide additional updates as more information becomes available.
We apologize for any inconvenience and appreciate your patience while we work to resolve this issue.
If you have any questions or concerns regarding this incident, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
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