Outage in Otava

Phoenix (PHX1) OTAVA® Private Cloud vCD Management Access Disruption - 7/17/2026

Resolved Major

July 17, 2026 - Started about 8 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Service Impacting: Yes Description: OTAVA engineers are investigating an issue impacting management access to vCD (VMware Cloud Director) in the Phoenix (PHX1) data center. Customers may experience difficulty accessing their organizations through vCD . Hosted workloads are not impacted at this time. Additional updates will be provided as more information becomes available. If you have any questions or concerns regarding this incident, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

Components affected

Otava OTAVA Private Cloud

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Latest Updates ( sorted recent to last )

RESOLVED about 7 hours ago - at 07/17/2026 04:23PM

This incident has been resolved.

INVESTIGATING about 8 hours ago - at 07/17/2026 03:05PM

Service Impacting: Yes

Description:
OTAVA engineers are investigating an issue impacting management access to vCD (VMware Cloud Director) in the Phoenix (PHX1) data center. Customers may experience difficulty accessing their organizations through vCD . Hosted workloads are not impacted at this time. Additional updates will be provided as more information becomes available.

If you have any questions or concerns regarding this incident, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

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