Outage in Otter.ai
Delay in conversation processing
Resolved Minor
May 28, 2025 - Started 9 days ago
- Lasted about 5 hours
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Outage Details
We are currently experiencing a delay with processing Otter conversations
Our team is aware and working on a solution as soon as possible.
Latest Updates ( sorted recent to last )
MONITORING
9 days ago - at 05/28/2025 03:46PM
Our engineering team has identified the issue and applied a fix for imports processing.
We have resumed operations but will continue to monitor the situation closely.
IDENTIFIED
9 days ago - at 05/28/2025 03:30PM
Our team has identified the issue and have found this to be primarily affecting imports. We've made some changes and imports should be processing now at a faster rate. We are working to fully restore services and processing to a timely manner.
You may still see a delay in processing for imported files.
INVESTIGATING
9 days ago - at 05/28/2025 12:57PM
We are currently experiencing a delay with processing Otter conversations
Our team is aware and working on a solution as soon as possible.
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