Outage in Otter.ai

We are currently working on resolving the issue

Resolved Minor
November 20, 2025 - Started 8 days ago - Lasted 41 minutes

Incident Report

Our team has identified the issue and is working to fully restore services. Users should now be able to log in and use Otter but may experience some slowness.

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Latest Updates ( sorted recent to last )
MONITORING 8 days ago - at 11/20/2025 07:16PM

Our engineering team has identified the issue.

We have resumed operations but will continue to monitor the situation.

IDENTIFIED 8 days ago - at 11/20/2025 07:10PM

Our team has identified the issue and is working to fully restore services.

Users should now be able to log in and use Otter but may experience some slowness.

source IsDown Widespread service outage, site down Reports started 5 minutes before official outage was reported

Users report a 500 error and consistent 'Site Down' messages across different browsers, with a themed error page displayed.

Latest Otter.ai outages

Some users may not see recent conversations in their accounts due to a processing delay. We're actively working to resolve this, and affected conversations will appear automatically once processing is complete. - 3 days ago
Otter Site Down - 3 days ago
Missing conversations - 4 days ago
Site-wide Outage - 9 days ago
We are monitoring an ongoing issue - 10 days ago

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