Otter.ai experienced issues preventing the service from joining some Zoom meetings, lasting approximately 69 hours. The engineering team identified the root cause as Zoom-related issues and applied a fix, though some users may still experience delayed joins of up to a couple of minutes. Operations have resumed with continued monitoring while working with Zoom to fully resolve the underlying issue.
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Our engineering team has identified the issue and applied a fix to having Otter join Zoom meetings.
The issue is related to issues due to Zoom. We're working with Zoom to resolve the issue fully as soon as possible.
We have resumed operations but will continue to monitor the situation. You may still see some delayed joins up to a couple of minutes for Zoom meetings.
We are currently experiencing an issue with Otter not joining some Zoom meetings.
Our team is aware and working on a solution as soon as possible.
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