Outage in Outreach
Some Text Messages Not Displaying
Resolved Minor
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Outage Details
We are currently investigating the issue.
Components affected
Outreach Voice Outreach Voice Outreach Voice Outreach Voice Outreach Voice Outreach Voice Outreach Voice Outreach VoiceLatest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 03/10/2023 08:57PM
This incident has been resolved.
MONITORING
about 2 years ago - at 03/10/2023 07:42PM
Our hotfix has been deployed and we are monitoring the success of the fix.
IDENTIFIED
about 2 years ago - at 03/10/2023 04:59PM
After further investigation, this issue is impacting Outreach users with Texting enabled. Impacted users may see a gap in Text conversation history with a maximum of 50 conversations populating.
We are developing a hotfix to address the issue. More information will be provided when the hotfix is in deployment.
IDENTIFIED
about 2 years ago - at 03/10/2023 03:28PM
The issue has been identified and we are working on the fix.
INVESTIGATING
about 2 years ago - at 03/10/2023 02:41PM
We are currently investigating the issue.
Latest Outreach outages
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Outreach application not responding - 6 months ago
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