Outage in Outreach
LinkedIn Sales Navigator loading issues
Resolved Minor
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Outage Details
Components affected
Outreach Third Party Integration Outreach Third Party Integration Outreach Third Party Integration Outreach Third Party Integration Outreach Third Party Integration Outreach Third Party Integration Outreach Third Party Integration Outreach Third Party IntegrationLatest Updates ( sorted recent to last )
This incident has been resolved.
LinkedIn implemented a fix and we are monitoring the results.
We're continuing to work closely with LinkedIn to identify the cause of the issue. LinkedIn is currently investigating a possible token access generation issue. More information will be provided when a root cause has been identified and a mitigation plan is in place.
As a workaround, some users are continuing to see success clearing their cache or breaking and re-establishing the LinkedIn connection, seen here.
Beginning as early as Oct 23, 2023, some users may encounter issues loading the LinkedIn Sales Navigator tile in the Outreach platform. We're partnering closely with LinkedIn on the issue, and more information will be provided when the issue has been identified and a mitigation plan is in place.
Some users are having success clearing cache or breaking and re-establishing the LinkedIn connection, seen here.
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