Outage in Outreach
Increased latency and platform loading issues
Resolved Major
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Outage Details
We're investigating reports of increased latency and/or timeouts when loading pages in the Outreach platform. Updates will provided as more information becomes known.
Components affected
Outreach Application Outreach Application Outreach Application Outreach Application Outreach Application Outreach Application Outreach Application Outreach ApplicationLatest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 12/13/2023 05:23PM
This issue is mitigated. After a period of observing telemetry, we confirmed the fix was successful. At this time, all users are able to load the platform and make calls as expected.
MONITORING
almost 2 years ago - at 12/13/2023 04:39PM
We identified the root cause and implemented a fix. At this time, we are observing improvements in loading times.
We are monitoring telemetry to validate the success of the fix.
INVESTIGATING
almost 2 years ago - at 12/13/2023 04:07PM
We're investigating reports of increased latency and/or timeouts when loading pages in the Outreach platform. Updates will provided as more information becomes known.
Latest Outreach outages
Users unable to login - 7 months ago
Platform slowness - 9 months ago
Third Party Incident - 10 months ago
Application issues on App1f - 10 months ago
Outreach application not responding - 11 months ago
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