Outage in Outreach

Application Slowness

Resolved Minor
March 19, 2024 - Started 8 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Outreach Application
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 03/19/2024 04:09PM

This incident has been resolved.

MONITORING 8 months ago - at 03/19/2024 03:37PM

We are not currently observing any new incidents. Previously, users might have seen errors such as "Unknown error occurred, please try again" or "Something went wrong while loading data." We are actively monitoring the system to prevent further issues and ensure a stable service.

INVESTIGATING 8 months ago - at 03/19/2024 03:28PM

We are still investigating, and are aware of performance issues with App1f that began around 5:30 AM PST, resulting in slowness and occasional loading errors. Users may see messages like "Unknown error occurred, please try again" or "Something went wrong while loading data."

INVESTIGATING 8 months ago - at 03/19/2024 02:41PM

We are currently investigating this issue.

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