Outage in Outreach

Database timing out

Resolved Major
September 18, 2024 - Started 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently aware of an incident with database timing out in bento App1b. We are currently investigating the issue, please bear with us as we check.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 09/18/2024 09:19AM

The incident has been resolved, thank you for your patience while we worked through the issue.

MONITORING 2 months ago - at 09/18/2024 09:12AM

We have pushed a fix and are monitoring the results.

IDENTIFIED 2 months ago - at 09/18/2024 08:50AM

We are continuing to work on a fix for the reported issue.

IDENTIFIED 2 months ago - at 09/18/2024 07:17AM

We have identified the issue and are working towards a fix.

INVESTIGATING 2 months ago - at 09/18/2024 07:10AM

We are currently aware of an incident with database timing out in bento App1b. We are currently investigating the issue, please bear with us as we check.

Latest Outreach outages

Latency issues on bento app2c - about 2 months ago

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