Outage in Outreach
Tasks not loading for some users on app1b
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
Fix has been applied and we are seeing recovery. We will continue to monitor the status.
Engineering team is currently testing the fix. We will keep you posted within the next hour.
Engineering is currently deploying a fix. We'll update again once it's live.
Engineering believes they have identified the root cause and are currently working on a fix.
Engineering is continuing to investigate. We'll post another update within the next half hour.
Engineering is continuing to investigate. In the meantime, impacted users should be able to select a smaller number of tasks as a workaround.
When users on app1b attempt to access tasks, they're receiving an "Unknown Error has Occurred" error message. Engineering is currently investigating.
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