Issue Affecting Application Configuration in ODC Portal

This incident has been resolved. The issue affecting the ODC Portal in the Asia Pacific (Singapore), Europe (Frankfurt), and US East (N. Virginia) regions has been fully addressed, and all services are now operating as expected.

A fix has been implemented to address the configuration issue affecting the ODC Portal in the Asia Pacific (Singapore), Europe (Frankfurt), and US East (Virginia) regions. We are now closely monitoring the platform to ensure application configurations are loading as expected and to confirm that all systems have fully recovered.

We continue to investigate the issue affecting ODC in the Asia Pacific (Singapore, Sydney), Europe (Frankfurt), and US East (Virginia) regions. Customers continue to report errors when opening the Configuration tab. Our team is actively working to identify the root cause and will provide updates as more information becomes available.

We are aware of an issue affecting ODC in the Asia Pacific (Singapore, Sydney), Europe (Frankfurt), and US East (Virginia) regions. Users impacted may see the application load and then fail when opening the Configuration tab, along with an error message: "Couldn't get IP filter group" (OS-APPC-60043).
Our team is actively investigating and will provide updates as more information becomes available.