[EU-WEST-PAR][Storage] - Object Storage incident notification

We would like to inform you that the incident on our Object Storage offer has now been resolved.

Here is detail for this incident :
Start time : 05/01/2026 14:45 UTC
End time : 05/01/2026 16:22 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

Service has been fully restored since 05/01/2026 16:22 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 05/01/2026 14:45 UTC
Impacted Service(s) : Object storage was temporarily unavailable in EU-WEST-PAR.
Customers Impact : Customers were temporarily getting 503 errors when trying to access their object storage.

We apologize for any inconvenience caused and appreciate your understanding.

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Object Storage offer in the EU-WEST-PAR region.

Here are some supplementary details :

Start time : 05/01/2026 14:45 UTC
Impacted Service(s) : Object storage is temporarily unavailable in EU-WEST-PAR.
Customers Impact : Customers are temporarily getting 503 errors when trying to access their object storage.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

We are currently experiencing an event affecting our Object Storage offer in the EU-WEST-PAR region.

Start time : 05/01/2026 14:45 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.