Outage in OVHcloud

[GRA1][Compute - Instance] - instance incident notification

Resolved Major

December 31, 2025 - Started 4 months ago - Lasted about 8 hours
Official incident page

Incident Report

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific GRA1 region. Here are some supplementary details : Start time : 31/12/2025 08:32 UTC Impacted Service(s) : Some instances in the GRA1 region are unreachable. Root Cause : A service disruption occurred due to an unexpected infrastructure failure Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 12/31/2025 04:44PM

We are pleased to inform you that the incident affecting our Compute - Instance offer in GRA1 region has been resolved.

Start time : 31/12/2025 08:32 UTC
End time : 31/12/2025 16:30 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure

We apologize for any inconvenience caused and appreciate your understanding.

IDENTIFIED 4 months ago - at 12/31/2025 08:47AM

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific GRA1 region.

Here are some supplementary details :

Start time : 31/12/2025 08:32 UTC
Impacted Service(s) : Some instances in the GRA1 region are unreachable.
Root Cause : A service disruption occurred due to an unexpected infrastructure failure
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

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