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Outage in OVHcloud

[BHS][Compute - Instance] - instance incident notification

Resolved Minor
December 25, 2025 - Started 4 months ago - Lasted about 8 hours
Official incident page

Incident Report

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific BHS region. Here are some supplementary details : Start time : 25/12/2025 23:22 UTC Impacted Service(s) : Some instances in the BHS region are unreachable. Root Cause : A service disruption occurred due to an unexpected infrastructure failure Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 12/26/2025 07:09AM

We are pleased to inform you that the incident affecting our Compute - Instance has been resolved.

Start time : 25/12/2025 23:22 UTC
End time : 26/12/2025 02:44 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

IDENTIFIED 4 months ago - at 12/26/2025 02:45AM

We are pleased to inform you that the incident affecting our Compute - Instance has been resolved.

Start time : 25/12/2025 23:22 UTC
End time : 26/12/2025 02:44 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

IDENTIFIED 4 months ago - at 12/26/2025 02:22AM

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Most of the host are now operational again.
Ongoing Actions : Our team is working to fix the remaining ones.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.

IDENTIFIED 4 months ago - at 12/25/2025 11:35PM

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific BHS region.

Here are some supplementary details :

Start time : 25/12/2025 23:22 UTC
Impacted Service(s) : Some instances in the BHS region are unreachable.
Root Cause : A service disruption occurred due to an unexpected infrastructure failure
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

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