Outage in OVHcloud

[GRA5][Storage] - Block storage/Compute latency incident notification

Resolved Minor

December 15, 2025 - Started 4 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an incident affecting our Storage and Compute offering, which is causing temporary latency issue in the GRA5 region. Here are some supplementary details : Start time : 15/12/2025 07:35 UTC Impacted Service(s) : Block storage/Compute experiences latency for some customers. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 12/15/2025 09:00AM

We are pleased to inform you that the incident affecting our Storage and Compute has been resolved.

Start time : 15/12/2025 07:35 UTC
End time : 15/12/2025 08:59 UTC
Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We apologize for any inconvenience caused and appreciate your understanding.

INVESTIGATING 4 months ago - at 12/15/2025 08:01AM

We are currently investigating an incident affecting our Storage and Compute offering, which is causing temporary latency issue in the GRA5 region.

Here are some supplementary details :

Start time : 15/12/2025 07:35 UTC
Impacted Service(s) : Block storage/Compute experiences latency for some customers.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

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